1.How to start an order with us ?
1. Inquiry -Email Wechat/whatapp 24 hours available for have your requirements
2. Solution offer - Best quotation based on your production capacity ,invest plan ,budget ect.
3. Customized -High-end customized according your local market requirement.
4. Preparation before placing order -Share us your factory layout ,we will design it the machine space ,air ,power ,electric
accordingly ,invite you come to visit our machinery factory or our model customer's factory to understand details .
5. Confirm the order -With the advanced payment for starting machine prodcution .
2.How to check the quality of the machine you ordered and the guarantee ?
1. Production process -We will show online meeting at our factory working time for machinery procss from the raw material
inspection to machine assembly,8 hours running the machine for testing is most important
2. Quality control -Each part is marked with the source code of the supplier, and the real name of each production link is
assessed,12 months Warranty,We would express the free replacement parts during the warranty date.
3. Delivery- Packing according to international shipping, railway or air Shipping tracking standard ,Tracking information will bekeep updated by our side .
3.How about the Installation and training when the machine arrive your factory ?
1. Installation -Engineer Schedule confirmed 7 days before machinery arrival ,7-10days for installation depend on the machine operation difficulty .
2. Training -Due to virus,buyercannot dispatch technician to install machine in buyer's factory.But will provide machine
operating manual and machine disassemble video for reference.If buyer meet some problems during installation,will have engineer online,but the buyer require to download Wechat apply for a account as other foreign app doesn't work in China.
3. Cost of Installation & Training :You shoud cover our engineer's visa, air tickets,SIM card, hotel, food, and also their
salary 80USD one day per person.
4.How to build a long-term partnership between us ?
1.Feedback - Your sincere feedback is the most effective reference for the continuous improvement of our service Deep cooperation
2.Deep cooperation :We provide a complete set of raw materials matching with the equipment with our experience to save your timeand cost .
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